Help with a specific game
Each game has its own support page. Start there for anything specific to that game.
Luma + Sol lumasolapp.com/support
Everything else
For press, business, or anything that doesn't fit above, email me directly.
Email info@duskfallstudio.org
Reply usually within 2 days
Reporting a bug
Include these and I can usually fix it without a second round of questions:
- Which app, and its version number
- Your device and OS version
- What you did, what happened, and what you expected instead
- A screenshot or screen recording, if the problem is visible
Refunds
Purchases in my apps are processed by Apple or Google, not by me, so I can't issue refunds directly. On iOS, request one at reportaproblem.apple.com. If something's broken, email me and I'll fix it.